Guide for the Prevention of Virtual Scams in Tourism Packages. Guía para la Prevención de Estafas Virtuales en Paquetes de Turismo.

Abstract

It dives into a comprehensive analysis of the cyber risks inherent in the acquisition of tourism services through electronic platforms, exploring both the threats faced by users and organizations in this context. This study identifies in detail the most recurring attacks that tourism companies experience, along with the tactics used by cybercriminals to access confidential information. Furthermore, it highlights the negative effects that these situations can have on the productivity and credibility of the services provided in the tourism field. The multifaceted approach of the study not only points out existing threats and risks, but also proposes practical and strategic solutions. The creation of a guide to prevent virtual scams in tourism packages is one of the main pillars, with clear objectives of information collection, design and evaluation of this guide through different methodological phases. It starts from the exhaustive collection of information on cyber threats associated with the acquisition of electronic tourism services, using various resources, from databases to online research. This key information is then selected and revisited to establish the foundation of the guide. The results reveal alarming numbers: a significant percentage of respondents lack basic security practices, exposing them to cyber threats and showing considerable susceptibility to falling for scams. Ultimately, the conclusion obtained highlights the critical importance of this proposed guide to prevent scams in the tourism sector. The information collected and the strategies offered can be essential to educate, raise awareness and equip users and companies with effective security measures, contributing to the prevention and reduction of cyber incidents in the tourism field.