Digital system for the shift report of the Nursing Supervision of a hospital Sistema digital para el informe de turno de la Supervisión de Enfermería de un hospital

Abstract

Objective: to develop a digital application to make the supervision shift report with the indicators of interest of the Nursing Department in a high complexity hospital of the social security in Costa Rica. Methodology: descriptive research structured in stages for the design, development and implementation of a digital application called Nursing Supervisors WEB. It was developed over a period of 2 years, in 4 stages (Planning, Development, Validation, Implementation), with the participation of nursing supervisors from different services and personnel from the hospital's Informatics Management Center. Results: The system planning stage included 2 phases. The first was the exploration of the need with the group of supervisors and nursing managers and the second was the request for support from the Informatics Management Center (CGI). The indicators or information from the written report were reviewed and the indicators were established to structure the digital system. The development stage included the following phases: system structure (indicators), and design follow-up. The validation stage included the phases of field testing and production environment. The implementation stage included the socialization of the system to the whole group and the use of the system by the whole team to make the shift report. Conclusion: the Digital System for Reporting Nursing Supervision records the indicators of interest and responds to the needs of clinical and administrative management of the Nursing Department in a high complexity Hospital.