Digital Transformation and Organizational Performance: A Study of the Nigerian Immigration Service
Transformación digital y rendimiento organizativo: Un estudio del Servicio de Inmigración de Nigeria
Article Sidebar
PDF
FLIP
(English)
HTML
XML (Español (España))
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial 4.0.
Main Article Content
O
This study examines the long-term relationship between foreign direct investment (FDI), gross national income (GNI) per capita, exports and economic growth in Zambia from 1994 to 2023. The primary objective is to analyse the impact of FDI, GNI per capita and exports on Zambia's economic growth. FDI is recognised as a catalyst for economic development, facili-tating technology transfer, capital formation and employment creation. Despite Zambia's his-torical dependence on copper exports and high government expenditure, economic liberalisa-tion since 1991 has aimed to diversify the economy and attract FDI. Using secondary data from the World Bank and regression analysis using Jamovi software, the study assesses the impact of FDI and other macroeconomic factors on Zambia's GDP. The results show that while FDI contributes positively to economic growth, GNI per capita and exports have a more significant impact. In particular, a unit increase in FDI is associated with a moderate but significant increase in GDP, highlighting its role in productivity and sectoral development. The study highlights the need for Zambia to strengthen its institutional framework, improve infrastructure and invest in human capital to sustain FDI inflows and reduce economic vul-nerabilities. Diversifying investment beyond natural resources is critical for long-term growth and resilience. Future research should further explore sectoral and regional dynamics with disaggregated data and qualitative methods to capture detailed impacts on employment, in-come distribution and environmental sustainability. This study contributes to the literature by providing a comprehensive analysis of the role of foreign direct investment (FDI) in Zambia's economic development, and by providing evidence-based insights for policymakers to opti-mise economic strategies and attract diversified investment for sustainable development.
Downloads
Article Details
Abukabar, S. A. (2017). Determinants of organizational performance in Nigerian insurance industry. International Journal of Innovative Research and Development, 6(8), 121-128.
Alshuaibi, A. (2023). The Impact of Digital Transformation on Enhancing Umm Al-Qura University Staff Performance. Journal of Education and Practice, 14(3), 15-25.
Baradarani, S., & Kilic, H. (2018). Service quality, relationship quality, and customer loyalty toward the tour operators in the travel agency. SAGE Open, 8(3), 2158244018785971. https://doi.org/10.1177/2158244018785971
Brynjolfsson, E., & Hitt, L. M. (1996). Paradox lost? Firm-level evidence on the returns to information systems spending. Management Science, 42(4), 541-558. https://doi.org/10.1287/mnsc.42.4.541
Chin, T., & Lee, J. (2022). Digital transformation and customer value cocreation: A novel perspective. SAGE Open, 12(1), 21582440221089993. https://doi.org/10.1177/21582440221089993
Dery, K., Tansley, C., & Hafermalz, E. (2014). Digital disruption and the future of HR. Human Resource Management Review, 24(3), 248-261. https://doi.org/10.1016/j.hrmr.2014.03.008
Devaraj, S., & Kohli, R. (2003). Performance impacts of information technology: Is actual usage the missing link? Management Science, 49(3), 273-289. https://doi.org/10.1287/mnsc.49.3.273.12736
European Commission. (2019). Digital transformation. https://ec.europa.eu/growth/industry/policy/digital-transformation_en
Goliński, M. (2018). Digitization, digitalization and digital transformation: the challenges for the power sector. In 2018 Electric Power Networks (EPNet) Conference (pp. 1-6). IEEE.
Gradillas, M., & Thomas, L. (2021). Digital innovation and organizational performance: The mediating role of digital transformation. The Journal of High Technology Management Research, 32(2), 100411. https://doi.org/10.1016/j.hitech.2021.100411
Grubel, H., & Walker, M. (2019). Service industries and Canadian economic growth. Routledge.
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268-279. https://doi.org/10.1037/0021-9010.87.2.268
Hasan, M. (2014). Computerized information systems and their impact on decision-making process in business organizations. IOSR Journal of Business and Management, 16(9), 30-37.
Ismail, M. H., Khater, M., & Zaki, M. (2017). Digital business transformation and strategy: What do we know so far. Cambridge Service Alliance, 10, 1-36.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376-407. https://doi.org/10.1037/0033-2909.127.3.376
Kapadia, A., & Madhav, S. (2020). Digital transformation in practice: An action research in the nonprofit sector. International Journal of Information Management, 55, 102124. https://doi.org/10.1016/j.ijinfomgt.2020.102124
Kohar, U.H.A. (2020). Digital compatibility: A key component for successful IoT systems. International Journal of Recent Technology and Engineering, 8(6), 4832-4836.
Koontz, H., & O’Donnell, C. (1993). Management: A systems and contingency analysis of managerial functions. McGraw-Hill.
Kretschmer, T., & Khashabi, P. (2020). Digital transformation and organization design: An integrated approach. California Management Review, 62(4), 86-104. https://doi.org/10.1177/0008125620940296
Kutnjak, A., Pihir, I., & Furjan, M. T. (2019). Digital transformation case studies across industries-literature review. In 2019 42nd International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO) (pp. 1293-1298). IEEE.
Lee, J. N., & Lee, Y. (2020). Value cocreation through the IIoT platform: An exploratory study. Journal of Business Research, 121, 377-389. https://doi.org/10.1016/j.jbusres.2020.07.032
Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Developing a capacity for organizational resilience through strategic human resource management. Human Resource Management Review, 21(3), 243-255.
Lezar, P. (2019). The influence of job satisfaction on employee performance: A case study of ABSA Bank in Gauteng. International Journal of Economics and Finance Studies, 11(1), 112-123.
Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology (pp. 1297-1349). Rand McNally.
McKnight, D. H., Carter, M., Thatcher, J. B., & Clay, P. F. (2011). Trust in a specific technology: An investigation of its components and measures. ACM Transactions on Management Information Systems (TMIS), 2(2), 1-25. https://doi.org/10.1145/1985347.1985353
Mhlungu, N. S., Chen, J. Y., & Alkema, P. (2019). The underlying factors of a successful organisational digital transformation. South African Journal of Information Management, 21(1), 1-10.
Mubarik, M. S., Naghavi, N., & Mubarik, M. (2016). Dynamic capabilities in IT-business strategic alignment. International Journal of Business and Management, 12(5), 1-14.
Muhammad, A. (2014). Impact of job satisfaction on employee performance: An empirical study of autonomous Medical Institutions of Pakistan. International Journal of Management and Organizational Studies, 3(2), 53-59.
Nambisan, S. (2017). Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship. Entrepreneurship Theory and Practice, 41(6), 1029-1055.
Nwankpa, J. K., & Roumani, Y. (2016). IT capability and digital transformation: A firm performance perspective. In Proceedings of the 37th International Conference on Information Systems, Dublin, Ireland.
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books.
Parviainen, P., Tihinen, M., Kääriäinen, J., & Teppola, S. (2017). Tackling the digitalization challenge: How to benefit from digitalization in practice. International Journal of Information Systems and Project Management, 5(1), 63-77.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2009). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563. https://doi.org/10.1177/014920639902500306
Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: Towards methodological best practice. Journal of management, 35(3), 718-804.
Scholz, M., Krüsken, C., & Effert, F. (2020). Digital transformation in times of crisis: An empirical study on the impact of COVID-19 on digitalization and remote work. In International Conference on Human-Computer Interaction (pp. 331-346). Springer, Cham.
Schwab, K. (2016). The fourth industrial revolution. Currency.
Shahbaz, M., Khan, S., Ali, A., & Nasir, A. (2018). The impact of CPEC investment on the economy of Pakistan. Renewable and Sustainable Energy Reviews, 82, 1384-1392.
Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301-328. https://doi.org/10.2753/MIS0742-1222240109
Telsang, M. T. (2017). Industrial Engineering and Production Management. S. Chand Publishing.
Thakur, A. (2017). The importance of computerized information system on business. Journal of Management, 7(7), 86-98.
Velu, C., Mamun, M. E. A. K., & Kanesan, J. (2019). The impact of digital transformation on smallholder productivity and income: The case of Digifarm in Kenya. In Digital Kenya (pp. 307-334). Palgrave Macmillan, London.
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157-178. https://doi.org/10.2307/41410412
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118-144.
Vithanage, D. P. R., & Arachchige, B. J. H. (2017). Determinants of organizational performance: A review of literature. Colombo Business Journal, 8(1), 189.
Williams, T. A., Gruber, D. A., Sutcliffe, K. M., Shepherd, D. A., & Zhao, E. Y. (2017). Organizational response to adversity: Fusing crisis management and resilience research streams. Academy of Management Annals, 11(2), 733-769.
Yoo, Y., Boland Jr, R. J., Lyytinen, K., & Majchrzak, A. (2012). Organizing for innovation in the digitized world. Organization Science, 23(5), 1398-1408.
Yu, B., Huo, D., Chen, S., & Han, Y. (2022). Digital transformation capability and operational performance: The mediating role of dynamic capability. Journal of Enterprise Information Management, 35(1), 201-225. https://doi.org/10.1108/JEIM-09-2020-0379
Yunus, O. M., & Waidi, A. A. (2011). Employees' motivation and the performance of leading manufacturing companies in Southwestern Nigeria. Interdisciplinary Journal of Contemporary Research in Business, 2(11), 588-601.
Zomer, T. T., Neely, A., & Martinez, V. (2020). Digital transforming capabilities and performance: A micro-foundational perspective. International Journal of Operations & Production Management, 40(6), 809-829. https://doi.org/10.1108/IJOPM-10-2019-0663
